In the first two years after its brand launch, Califia Farms rapidly emerged as a fixture in the market for almond milk beverages and cold-brew coffee, with the company charging forward on innovation in both fast-growing categories.
This placed great pressure on Califia’s people and its infrastructure. One area that was underperforming and not able to grow with the business was Califia’s EDI system.
- Margin and customer satisfaction were being unnecessarily eroded because Califia didn’t have reliable and effective business systems and processes that met the EDI needs of customers and the business
- Order and invoice mismatches caused delays in payments and impacted Califia’s cash-flow
- Processes were intensely manual and prone to human error
- Margin and customer satisfaction were being unnecessarily eroded because Califia didn’t have reliable and effective business systems and processes that met the EDI needs of customers and the business
To address these issues Califia Farms decided to implement ProcessOne 365.
- ProcessOne 365 generates and receives EDI X12 files directly
- All processing is automated
- No user interaction is required to initiate EDI send or receive processes.
- Users need only be involved when an exception occurs that requires specific attention
- ERP is updated directly, using web service technology
- Califia now have a Dashboard to monitor all transactions.
Fast forward to today, Califia Farms revenue is now four times what it was when ProcessOne 365 was implemented but ProcessOne 365 has more than handled this growth. Califia has become the most recognizable brand in the plant-based dairy aisle. Califia has now raised venture capital to take the Califia products global
