Companies who rely on Ross ERP rely on ProcessOne

ProcessOne Solutions applies its software and professional services to help Ross ERP process manufacturing customers develop better business processes through integrated applications and shared information across the enterprise. We are the best, and the only company that does it all – advise, fix, tune, develop, upgrade, migrate and support what we deliver.

We are confident that we can meet your needs relating to the Ross ERP software and your business process requirements.

Highlighting some achievements from our long history with Ross ERP:

  • Our CEO, Lindsay Rewcastle was the designer of the Ross ERP Process Manufacturing module
  • Our initial work was with food and beverage companies in New Zealand, but in 1993 we started implementing and supporting Ross ERP in North America and Europe. This continues to this day, providing us a unique understanding of the logistics of remote support.
  • Our team has implemented over 200 Ross ERP installations with customers relying on our understanding of Ross and how to get the best out of it.
  • Our team was called in by Ross Systems in 2001 to re-architect Ross ERP. This work resulted in the iBrowser and Ross ERP versions 5.7 and 5.9. We also played a major role in the development of 5.7 and 5.9 manufacturing and the 5.9 web services.

ProcessOne has helped Ross ERP customers solve short term problems while also helping them meet the longer-term goals of their business. Our combination of project best practices, technical skills, and business experience assure that our customers receive cost effective solutions that work as planned.

Pictured: The Ross ERP Design Team, 1990: Tom & Anne McKaskill – Pioneer Computer Group, UK. Lindsay Rewcastle & Jamie Wilkes – Digital Equipment, NZ.

Ross ERP Upgrades

Companies typically upgrade their Ross ERP software to take advantage of opportunities to improve business response and to streamline day-to-day operations. Successful upgrade projects rely on a plan that clearly describes the impact of these changes and improvements on how people operate within the business.

ProcessOne has a proven methodology for upgrades developed over many projects over the past 20 years. Key to success, as well as staying within budget, begins with the Business Review Process. This is an on-site series of meetings and discussions that provide the customer team with an understanding of how current operations will change with the upgraded software.

Over the past ten years ProcessOne have delivered 20 successful upgrades to Ross ERP as well as a number of upgrades of third-party applications that integrate to Ross ERP.

Customer Case Studies

ProcessOne 365 has real world success stories, customers who have used the software to transform their supply chain. All of these customers have two things in common, an end-to-end integrated supply chain and the ability to grow.

Managed Services

The goal of our Managed Services business is to provide a ‘no-risk’ option for Ross ERP customers who require any type of remote technical help and advice. It is also a ‘no-obligation’ method for obtaining estimates for new developments, reports or software modifications.